Refund policy

Last updated October 8, 2026

14 days, no questions asked. If Pro isn't right for you, write to us within 14 days of any payment and we'll refund that payment in full.

How to get a refund

Email support@pingbuddy.app from the address you log in with, or tell us which one it is.
This works for your first payment and for every renewal, monthly ($9) or yearly ($90).
The money goes back to the card you paid with. Banks usually show it within 5 to 10 business days.
After a refund, your account moves to Free. Sites over the Free limit are paused, not deleted, and you choose which ones stay on.

You can cancel any time in Billing → Manage billing. Pro then stays on until the end of the period you paid for, and you won't be charged again.