pingbuddy

Terms of service

Last updated November 5, 2026

These terms are the agreement between you and Pingbuddy (“we”, “us”) when you use pingbuddy.app. We kept them short and in plain English. By creating an account you agree to them.

What Pingbuddy does

Pingbuddy checks the web addresses you add on a schedule and tells you on Telegram and by email when one stops working and when it's back. It also keeps a history of the checks, takes a screenshot when a site goes down and can explain likely causes with the help of AI.

Your account

  • You log in with a link we email you, so keep your email account safe.
  • You're responsible for what happens in your account.
  • You must be old enough to enter into a contract where you live.

Fair use

  • Only add sites you own or have permission to monitor.
  • Don't use Pingbuddy to overload, attack or test the security of anyone's site.
  • Don't try to get around the plan limits or break into other people's accounts.

We may suspend accounts that break these rules.

Plans and payments

  • Free: up to 20 sites, checked every 5 minutes, with screenshots and AI explanations for 10 outages a month, at no cost.
  • Pro: up to 200 sites, checked every minute, with screenshots and AI explanations for every outage, for $9 a month or $90 a year, paid in advance.
  • Payments are handled by Stripe. We never see or store your card number.
  • Pro renews automatically at the end of each period until you cancel.
  • You can cancel any time in Billing. Pro stays on until the end of the period you paid for, then your account moves to Free. Sites over the Free limit are paused, not deleted, and you choose which ones stay on.
  • If we ever change prices, we'll tell you by email before it affects you.

Refunds

Not happy? Ask within 14 days of any payment and we'll refund it, no questions asked. See the refund policy.

AI explanations

When a site goes down, Pingbuddy can explain the likely cause and suggest a prompt to fix it. These explanations are written by AI and can be wrong. Look over any fix before you publish it.

No guarantees

We work hard to check your sites on time and deliver every alert, but we can't promise that Pingbuddy will never miss a problem or be unavailable. Telegram, email providers and the internet can fail too. Pingbuddy is provided “as is”. As far as the law allows, we aren't liable for indirect losses (like lost sales), and our total liability is limited to what you paid us in the 12 months before the claim.

Ending

You can stop using Pingbuddy at any time and ask us to delete your account by writing to support@pingbuddy.app.

Changes

We may update these terms. If a change matters, we'll email you before it takes effect. The date at the top shows the latest version.

Contact

Questions? Write to support@pingbuddy.app.

Operator: Eldar Shmanov
Address: 5766 W 200 N, Decatur, IN 46733, USA
Contact: support@pingbuddy.app